ACE Online add-on
SMS
Sending text messages
Communicating with customers is simpler with the SMS module. Send texts to advise that an estimate has been sent, confirm a delivery date, or remind them of payments due, without leaving ACE Online.
SMS features
- Create standard templates with job details prepopulated
- Set messaging up around your business process
Common questions
What can I send with the ACE Online SMS module?
You can text customers about estimates sent, delivery dates, appointment confirmations and payment reminders, using templates with job details prepopulated from ACE Online.
Can SMS templates be set up for my business?
Yes. Templates can be shaped around your process, with important job information filled in automatically so you are not typing the same details every time.
Do I need a separate SMS login?
Messaging is handled from ACE Online and set up with CCM Ace and our SMS partner. Preferential credit bundles are available. Ask the team for current rates when you get in touch.
Is SMS useful for small soft furnishing businesses?
Yes. Even small teams use SMS to follow up estimates and reminders quickly, without relying only on email or phone calls.